Shipping policy

All orders are processed within 1 to 2 business days (excluding Sunday and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates and Estimates

For calculated shipping rates: Shipping charges is Nil above Rs. 2000/- Order

Zone 1 : within West Bengal – Within 2-3 Days

Zone 2 : East Zone, Central India  – Within 4-5 Days

Zone 3 : West Zone, South Zone– Within 6-8 Days

Zone 4 : North Zone , North East Zone  – Within 7-10 Days

In-store pickup

Our in-store pickup hours are 10:00 AM to 06:00 PM on Monday to Saturday. Please have your order confirmation email with you when you come.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 15 days of receiving your shipping confirmation email, please contact us at with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

Summarize your return policy here and link out to your full return policy page if you have one. 

We accept returns up to 7 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don’t hesitate to contact us at